Our Policies
We believe in transparency. Here you'll find everything about how we handle orders, returns, and your data.
Freshly prepared food. Satisfaction guaranteed.
1Delivery Policy
1
Delivery Policy
We deliver within 10 km of Kothrud, Pune. Delivery time is 30-45 minutes for fresh orders. ₹30 delivery charge waived on orders above ₹300.
2Refund Policy
2
Refund Policy
If you're unsatisfied with the food quality, let us know within 1 hour of delivery. Full refund or free replacement.
3Hygiene
3
Hygiene
Our kitchen is FSSAI registered (License No: XXXXX). We maintain strict hygiene protocols including regular sanitization and temperature-controlled storage.
4Allergens
4
Allergens
Please inform us about any food allergies when ordering. We handle nuts, dairy, and gluten in our kitchen.
Have questions about our policies?
We're here to help. Reach out to us and we'll respond as quickly as possible.